Talk to a real person

Already running YardWyre?

If you are stuck on a step, the step-by-step guide names the buttons for every part of the day: the one-time setup, booking a car in by VIN, walking it with the parts wizard, photographing the car and its parts, scanning a part already on the books, pricing and publishing to eBay, and getting the app onto a yard phone. It also covers giving staff the right access, which is the question we get most often once a yard has more than a couple of people on it.

Still deciding?

How it works walks the whole flow from the VIN on the glass to the part shipping, screen by screen, using the real product on a demonstration yard with sample parts rather than mock-ups. If something it shows does not match how your yard runs, that is exactly the thing worth putting in your message.

What to put in the message

You will get a straighter answer, and fewer emails back and forth, if you say up front:

• Which yard management system you run today. YardWyre reads the parts database you already have, so this decides most of the answer.
• How many eBay stores you sell under, and whether they are all under one account.
• Which part of the day you are trying to fix — intake, pricing, listing, or what happens after a part sells.
• Roughly how many people would be using it, and how many of them are out in the row rather than at a desk.

Already a customer? Your yard's name is enough for us to find you.

What happens to your message

There is deliberately no general email address on this site. A posted address gets scraped into spam lists within weeks, and a reply to it then lives in one person's inbox with no record that anyone answered. The form above posts into the same queue as a request for access, so every message is logged against your business and every platform admin is notified rather than one individual. A person reads it and replies by email — we do not publish a response time we cannot promise, but nothing sits in an unwatched mailbox.